The Oyo-based company whose 57 members of staff tested positive for coronavirus has said it has implemented preventive measures such as social distancing, awareness campaigns for employees, mandatory use of sanitiser and face masks, temperature checks and general health checks at the in-house clinic at its premises.
The company, iSON Xperiences, a personnel outsourcing firm operating a customer centre for two major telecommunication companies in a statement on Tuesday, thanked the Oyo State Task Force on COVID-19 and the Nigeria Centre for Disease Control (NCDC) for their support in handling the situation.
The statement reads: “We have ensured contact centre services are available on a 24/7 basis with additional work from home Customer Service Advisors activated and maintained ‘Business as Usual’ for us as well as for our customers.
“Important points with regard to our Nigeria operations – we have some of our employees who were detected positive for COVID-19 at one of our centres in Ibadan.
“Employees with suspected risks have undergone the necessary test and placed in isolation under the supervision of the Nigeria Centre for Disease Control (NCDC).
“Together with the authorities, we will ensure the full return of our employees to good health for their eventual resumption back at work.
“As of now, our office premises is temporarily closed for thorough disinfection. We are focused on providing services in a safe and healthy environment, and taking the necessary proactive measures to minimize the spread of COVID-19 virus.
“We thank Oyo State Governor’s Task Force, NCDC and our clients for their invaluable support in handling the unprecedented situation.”
