How to contact JAMB for complaints on results

By Adedamola Ogunbewon

The Joint Admissions and Matriculation Board (JAMB) said it would review the 2025 Unified Tertiary Matriculation Examination (UTME) process following a surge in complaints from candidates nationwide.

The development was confirmed in a statement issued on Monday in Abuja by the Board’s spokesperson, Fabian Benjamin.

The Board, which released the 2025 UTME results last Friday, admitted it has received an unusually high number of complaints regarding discrepancies in candidates’ scores.

This came after reports of poor performances in the recently concluded UTME.

Here’s how candidates can officially complain about their results:

1. Visit the JAMB Support Portal at https://www.jamb.gov.ng/support.

2. Click on “Create Support Ticket.”

3. You will be prompted to specify whether you’re a JAMB candidate or submitting a complaint on behalf of someone else—select appropriately.

4. Complete the form and click Send. Be sure to use a valid email address and take note of your Transaction ID.

5. JAMB will notify you via email once your complaint receives a response.

6. To track responses, visit https://support.jamb.gov.ng/candidate-support/my-tickets.

Candidates need not visit the Board’s Headquarters or state offices to lodge any complaints. All complaints should be conveniently lodged on https://www.jamb.gov.ng/support.